Changes, they say the one of the best traits one can posses is the ability to change. Similar to Continual Service Improvement. I have made some changes.
1) I have removed some details from my LinkedIN. Now it reads more streamlined. I do not believe my LinedIN should read like a resume.
2) My study technique for ITIL moving forward it now something I should have done in the first place. I am going through the official syllabus for RCV and then re-reading the sections noted and studying just those sections.
3) I would also like to recommend one also read general books on implementing ITIL. There are (2) great ones written by. Larry Klosterboer from IBM, you can check my LinkedIN for there names I will post them soon. There is also a very good book written by John O. Long titled ITIL Version 3 at a Glance.
Again I will post on linkedIN the names ISBN under books I am reading.
In conclusion the path to attaining ones ITIL expert is no easy task but in the end I believe that what is gained is well worth the effort.
ITIL, ITSM, IT Security focused blog.
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