Monday, February 21, 2011

RCV Change Managment

I have been studying Change Management these past few days (Item RCV02) in the syllabus. One thing which I have already concluded is that I was not ready when I took RCV for the first and second time. Now this may also have been concluded by my abysmal scores but sometimes one needs to really re-evaluate to realize something (i.e. fall flat on ones face as it were...in my case twice).

Also I very highly recommend that following book:

Release, Control and Validation ITIL V3 Intermediate Capability Handbook

(http://www.amazon.com/gp/product/0113312105

Now this is a small book (literally), but it is chalk full of great advice and study pointers which follows the syllabus. Now I have not taken RCV again yet, but can say that my understanding has increased tremendously by following the syllabus and using this book as a supplemental guide.

I am unsure if my new study technique will work or not but I am gaining a much more granular understanding of RCV and this can only help when I do my third and hopefully final attempt to pass RCV.

Also I am reading:

Implementing ITIL Change and Release Management (http://www.amazon.com/gp/product/0138150419)

Which is a very well written book on the subject. 

In conclusion I can actually say I am somewhat glad I failed although not for the monetary loss but more for the fact that it has forced me to study far more in depth then before and in doing so has really allowed me to be gaining a far better understanding of ITIL. Suffice it to say that when I pass RCV I will be using this same study technique on all the remaining exams. 

When I finish my ITIL Expert I will publish here a how to guide with final thoughts, study tips and all the resources I utilized to achieve my goal. I hope that this blog of my ITIL Expert journey will allow others to skip my mistakes and have a more streamlined path to achieving their ITIL Expert Certifications.  

Thus, good luck to all others seeking their ITIL Expert Certifications. 


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