I am planning to take the next intermediate exam (RCV) this coming Tuesday and made a few revisions to my test taking strategy I wanted to share:
1) When you read the question (you get it on paper, you may need to request so). I underline the data that is important. I no longer scratch or draw a line through the other data. I find this is actually too time consuming and sometimes you may overlook a important piece of data.
2) In my first post I wrote that the industry was not important; I was wrong in some other questions I worked on the industry Medical etc. was actually key to the 5 point answer.
3) I have found that writing bullet points bellow the questions with the relevant data is a big plus. I also number each bullet point.
4) When I review the answer choices I try to see which answer best addresses all the bullet points. This seems to help narrow down the choices to the 3 and 5 point answers fairly consistently. Then it is just a matter of determining which answer is most correct.
5) Read the linguistics very carefully. Sometimes one may read a sentence and subconsciously change tenses or add words. Be very careful this can be the difference between the 5 point and the 3 point choice. Also look at the vocabulary, tone and inflection of the text. The 5 point answer by definition needs to be the most ITIL centric.
6) In some questions it is critical to write down "What they have" and "What they are implementing". This in some cases has been very important to selecting the correct answer.
Now keep in mind this is just advice and not a replacement for knowledge of the material.
In conclusion I have found that using the same concept of Data-Information-Knowledge-Wisdom seems to work rather well.
Data: Is the scenario
Information: Is the facts you extract; underline and bullet point with numbers
Knowledge: Is seeing which answer applies to the most bullet points in the best manner.
Wisdom: Selecting the 5 point answer.
Final note: Remember to select review before you submit your answers to make sure you did not miss any or the system did not register your response on a answer.
Hope these tips help other ITIL Intermediate or Expert test takers.
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