Friday, January 28, 2011

ITIL V2 vs V3 (my opinion)

I was reading toady some peoples complaints about ITIL V3 certification schema and how ITIL V2 is still valid even though the "fast track" to V3 options are shutting down. So they are saying I do not need to go through all this to get my ITIL V3. They think it is all just about making money. They even site going to a ITIL Boot camp which can cost upwards of $7,000.00.

Now I am not a anti-boot camp person. I went to a CISSP boot camp for 1 week. But before I went I also read two (2) entire books and spent one (1) month studying. I went to the camp as a sort of extra measure to ensure I passed the test. But I also wanted to make sure I really understood the material and not just passed the exam (which I did on the first try).

Now I am going for my V3 and have passed 2 of the 6 required exams. I am going to be taking my third exam soon so I am biased in this matter. I am not going to a boot camp but rather am using: "The Art of Service" online course for my ITIL Expert.

But from what I was reading I found a interesting hypocritical concept being displayed. ITIL is all abut business alignment and in some regards changing an organizations service structure. Technology is moving forward this is an undeniable fact. Yet, these people are complaining about changing themselves. They seem to be saying I can do ITIL but I am not willing to change myself and grow myself. So in other words do as I say and not as I do. Does this sound like a good attitude?

ITIL V3 is the inevitable evolution of ITIL to adapt and add the changes in industry and the lessons learned from ITIL V2. The people who are complaining seem to be the ones who do not really understand this field. IT is all about change and adaptation. IT is one of the most dynamic and evolving fields one can get into. This was one of the things that drew me into it. I love the challenges and problem solving issues.

ITIL V3 certification is hard; no argument there but then so is being good at IT. One is constantly challenged to become a better IT person. One is always reading and learning new things. So in my opinion to all those who would complain about IITL V3 certification or the complexity of the exams, maybe you need to find another profession?

IT is all about change and continued learning, if you are not up to the challenge well then leave.
In some regards I am seeing so many people complain about this and that; well stop complaining pick yourself up and face the challenges before you. I for one can say from experience that you will be a better person for it in the end.

We need to complain less and face the challenges before us. We grow by overcoming challenges not walking away or ignoring them.

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